HOTEL SECRET AND MYSTERY SHOPPER DETAILS, HOST Hotel Secret Shopper Services Benefits Service Details Shopper Services/Service Details HOTEL AND MYSTERY SHOPPER DETAILS | Details | HOST HOST Hotel Services specialists will work closely with your management team to custom design the ultimate Quality Assurance Secret Shopper audit program for your company. We provide continuous database maintenance, updates, and analysis support.

HOTEL SECRET SHOPPER SERVICES
presented by
HOSPITALITY OPTIMAL SERVICE TESTING Inc.
The Only Mystery and Secret Shopper Company Exclusively for Hotels, Resorts & Casinos since 1994
• Fully customizable mystery shopper criteria to ensure complete application to the unique needs of your hotel

• Integration of partial or complete franchise Brand Standards prerequisites. A valued specialty in our custom design of your hotel’s mystery shopper database

• Our unique micro-design of database criteria ensures individual staff member accountability to quickly remedy deficiencies

• Our inspectors are trained by law enforcement personnel on skillful observation documentation and report writing essentials

• Loss prevention integrity testing measures are conducted in all outlets and wherever possible to ensure employee honesty and ethics compliance

• All of our inspection staff is corporate based at our headquarters

• Our staff is trained and experienced in hotel secret shopping techniques
• Our hotel audits are presented in a detailed, comprehensive,
user-friendly format covering the full spectrum of your hotel:

* The audit is indexed by category and sub-category

* Results of each inspected sub-category are quantified for
comparison purposes between visits

* Details of each individual sub-category audit are well
documented to ensure full accountability and quick recovery

• Our data entry staff has over 15 years experience with our
company. Each report is forwarded to our proof-reading
specialist for review prior to final approval

• Our comprehensive reports are emailed directly to your inbox
within 10 days of completion

• Our fees are surprisingly affordable and priced well below our
competitor
Our Hotel Secret Shopper Service is essential. You and your guests will sleep better knowing HOST Hotel Services has you covered!
HOTEL SECRET AND MYSTERY SHOPPER DETAILS
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HOST Inc. | Leaders in Hotel Mystery Shopping
HOST Hotel Secret Shopper Services
BENEFITS