OUR CLIENTELE

 

Our client portfolio spans the world’s leading hotel brands, independent luxury resorts, boutique properties, and integrated hotel–resort–casino complexes.

 

We proudly serve a diverse range of ownership groups and operators, including hotel management companies, private owners, developers, and international hospitality brands. Beyond hotels, HOST has also partnered with organizations in the casino, cruise, airline, and entertainment industries—demonstrating our versatility and depth of expertise.

 

HOST is uniquely distinguished by our commitment to confidentiality and excellence. Under a formal NDA with the Marriott Corporation, we have had the privilege of serving all Marriott brands worldwide. Our work includes:

 

  • Conducting precise compliance audits

 

  • Guiding transition hotels to Green Zone excellence

 

  • Elevating service culture through signature training programs

 

The result: measurable improvements in performance, consistently impeccable guest experiences, and the transformation of guests into loyal Brand Ambassadors.

CLIENTELE
Hospitality Optimal Service Testing | HOST | Outstanding Reviews
"Benchmarking Solutions and Setting Unmatched Guest Experience Strategies since 1994"
HOST – Hospitality Optimal Service Testing logo... Creating Best-In-Class Guest Experiences
HOSPITALITY OPTIMAL SERVICE TESTING